Humanly.io • 2026

Humanly.io • 2026

Unifying conversational AI, CRM, and ATS into one hiring platform

Unifying conversational AI, CRM, and ATS into one hiring platform

Unifying conversational AI, CRM, and ATS into one hiring platform

Outcomes

Outcomes

12+

major feature launches

2M+

unique users onboarded

90%

average monthly CSAT score

$5M+

annual recurring revenue

Problem

Problem

When I joined the team last year, Humanly announced an acquisition of Qualifi and Sprockets – 3 products solving different slices of the same recruiting workflow, but built as completely separate surfaces with conflicting data models and no shared design language. With our mission to becoming an all-in-one recruiting platform, I was tasked with helping the company unify each product ecosystem into a single platform.

  • Humanly: AI screening through conversational chat and voice

  • Qualifi: Async video interviews for structured candidate evaluation

  • Sprockets: Behavioral assessments and hiring intelligence for high-volume roles

The challenge was that recruiters use all of these features in their workflow, which requires coordination and results in a fragmented tooling experience.

Role

Role

As the sole designer, I'm currently leading the integration. Here are few things I'm working on:

  • Discovery: Auditing all three products to map overlapping recruiter workflows and identify where data models conflicted.

  • Information architecture: Designing the IA for a unified recruiting workflow spanning AI screening, async interviews, and behavioral assessments.

  • Universal objects: Defining the core objects (candidate, job, interview, evaluation) as a shared foundation across all 3 product capabilities.

  • End-to-end flows: Designing the unified recruiter experience from candidate discovery through evaluation and decision.

  • Design system: Building foundational components and patterns to standardize the cross-product experience – the first shared design language.

  • Specs and prototypes: Producing detailed documentation used by engineering to scope and build the platform.

Full case study in progress.

© 2026 Tim Pham · All rights reserved.
© 2026 Tim Pham · All rights reserved.
© 2026 Tim Pham · All rights reserved.